Joseph Ambrose
UX/UI Designer
Lead UX Designer crafting strategic experiences
5+ years transforming complexity into clarity through research-driven design, systems thinking, and cross-functional leadership across SaaS, B2B, education, and health tech.
🎯 UX Strategy
✨ Interactive Design
🧩 Systems Thinking
🎮 Gamification
Selected Work
Featured
SaaS Design
End to End Design
Pike13 Skill Tracking System
Led UX strategy and research for Pike13, a B2B SaaS platform serving thousands of instructor-led businesses. Designed an MVP feature enabling gamified progress tracking, automation, and engagement.
- Stakeholder interviews, market research, and affinity mapping
- Created personas, user flows, and high-fidelity prototypes
- Gamification strategy for dashboards and reporting systems
UX Research
Gamification
Design Systems
Prototyping
Skill Tracking
User Interface Design
View Case Study →
UX Audit
Heuristic Evaluation
Ticketmaster App Usability Evaluation
Comprehensive heuristic analysis across purchasing, discovery, and resale flows. Produced 9-page report with redesign recommendations addressing trust and friction.
UX Research
Mobile App
Design Systems
User Interface Design
View Case Study →
UX Audit
Contract
Consulting
CATA Mobile Usability Evaluation
Structured usability testing on public transit mobile site using SUS scoring, task analysis, and affinity mapping to identify accessibility barriers.
Usability Testing
Accessibility
Design Systems
Public Sector / Civic Technology
Mobile App
View Case Study →
Coming Soon
UI Design
Contract
Consulting
Henry Ford Health MRI Training Project
Collaborating with health and military partners on AI-driven video feedback system for medical training software. Leading early-stage UX strategy, data visualization, and gamification elements.
AI Training
Data Visualization
Gamification
Health Tech
Software Design
Government Contract
Military Tech
Coming Soon - ETA May 2026
Design Process
01
Research & Discovery
Stakeholder interviews, user research, competitive analysis, and requirements gathering
02
Strategy & Definition
Personas, journey maps, information architecture, and design principles
03
Design & Prototype
Wireframes, high-fidelity designs, interactive prototypes, and design systems
04
Test & Iterate
Usability testing, heuristic evaluation, accessibility audits, and refinement
ABOUT ME
Joseph Ambrose
Lead UX & Product Designer
With over five years of experience bridging research, design, and strategy, I create scalable, human-centered systems that balance usability with business impact.
I've led end-to-end initiatives in SaaS, education, and health tech, translating complex requirements into clear, intuitive solutions. Whether guiding a team through discovery or refining interface details, my goal is always the same: make technology more transparent, empowering, and human.
5+ years
Experience
4+ Sectors
Industries
Team Lead
Leadership
Education
Master's Degree
User Experience
Michigan State University
Bachelor's Degree
Industrial Design
Iowa State University
Industry Experience
SaaS
B2B
B2C
Mobile Apps
CRM
Healthcare Technology
Education Technology
Enterprise Software
Public Sector Technology
Product Management
Core Competencies
UX Strategy
User Research
Interactive Designs
Design Systems
Wireframing
Prototyping
Usability Testing
Information Architecture
Design Leadership
AI Implementation
Gamification
Student Teaching
Project Management
User Interface Design
LET’S CONNECT
Ready to collaborate?
I’m always open to discussing new projects, creative ideas, or opportunities to bring thoughtful designs to your team.
Get in Touch
Joseph Ambrose
UX/UI Designer
Lead UX Designer crafting strategic experiences
5+ years transforming complexity into clarity through research-driven design, systems thinking, and cross-functional leadership across SaaS, B2B, education, and health tech.
🎯 UX Strategy
✨ Interactive Design
🧩 Systems Thinking
🎮 Gamification
Selected Work
Featured
SaaS Design
End to End Design
Pike13 Skill Tracking System
Led UX strategy and research for Pike13, a B2B SaaS platform serving thousands of instructor-led businesses. Designed an MVP feature enabling gamified progress tracking, automation, and engagement.
- Stakeholder interviews, market research, and affinity mapping
- Created personas, user flows, and high-fidelity prototypes
- Gamification strategy for dashboards and reporting systems
UX Research
Gamification
Design Systems
Prototyping
Skill Tracking
User Interface Design
View Case Study →
UX Audit
Heuristic Evaluation
Ticketmaster App Usability Evaluation
Comprehensive heuristic analysis across purchasing, discovery, and resale flows. Produced 9-page report with redesign recommendations addressing trust and friction.
UX Research
Mobile App
Design Systems
User Interface Design
View Case Study →
UX Audit
Contract
Consulting
CATA Mobile Usability Evaluation
Structured usability testing on public transit mobile site using SUS scoring, task analysis, and affinity mapping to identify accessibility barriers.
Usability Testing
Accessibility
Design Systems
Public Sector / Civic Technology
Mobile App
View Case Study →
Coming Soon
UI Design
Contract
Consulting
Henry Ford Health MRI Training Project
Collaborating with health and military partners on AI-driven video feedback system for medical training software. Leading early-stage UX strategy, data visualization, and gamification elements.
AI Training
Data Visualization
Gamification
Health Tech
Software Design
Government Contract
Military Tech
Coming Soon - ETA May 2026
Design Process
01
Research & Discovery
Stakeholder interviews, user research, competitive analysis, and requirements gathering
02
Strategy & Definition
Personas, journey maps, information architecture, and design principles
03
Design & Prototype
Wireframes, high-fidelity designs, interactive prototypes, and design systems
04
Test & Iterate
Usability testing, heuristic evaluation, accessibility audits, and refinement
ABOUT ME
Joseph Ambrose
Lead UX & Product Designer
With over five years of experience bridging research, design, and strategy, I create scalable, human-centered systems that balance usability with business impact.
I've led end-to-end initiatives in SaaS, education, and health tech, translating complex requirements into clear, intuitive solutions. Whether guiding a team through discovery or refining interface details, my goal is always the same: make technology more transparent, empowering, and human.
5+ years
Experience
4+ Sectors
Industries
Team Lead
Leadership
Education
Master's Degree
User Experience
Michigan State University
Bachelor's Degree
Industrial Design
Iowa State University
Industry Experience
SaaS
B2B
B2C
Mobile Apps
CRM
Healthcare Technology
Education Technology
Enterprise Software
Public Sector Technology
Product Management
Core Competencies
UX Strategy
User Research
Interactive Designs
Design Systems
Wireframing
Prototyping
Usability Testing
Information Architecture
Design Leadership
AI Implementation
Gamification
Student Teaching
Project Management
User Interface Design
LET’S CONNECT
Ready to collaborate?
I’m always open to discussing new projects, creative ideas, or opportunities to bring thoughtful designs to your team.
Get in Touch
Joseph Ambrose
UX/UI Designer
Lead UX Designer crafting strategic experiences
5+ years transforming complexity into clarity through research-driven design, systems thinking, and cross-functional leadership across SaaS, B2B, education, and health tech.
🎯 UX Strategy
✨ Interactive Design
🧩 Systems Thinking
🎮 Gamification
Selected Work
Featured
SaaS Design
End to End Design
Pike13 Skill Tracking System
Led UX strategy and research for Pike13, a B2B SaaS platform serving thousands of instructor-led businesses. Designed an MVP feature enabling gamified progress tracking, automation, and engagement.
- Stakeholder interviews, market research, and affinity mapping
- Created personas, user flows, and high-fidelity prototypes
- Gamification strategy for dashboards and reporting systems
UX Research
Gamification
Design Systems
Prototyping
Skill Tracking
User Interface Design
View Case Study →
UX Audit
Heuristic Evaluation
Ticketmaster App Usability Evaluation
Comprehensive heuristic analysis across purchasing, discovery, and resale flows. Produced 9-page report with redesign recommendations addressing trust and friction.
UX Research
Mobile App
Design Systems
User Interface Design
View Case Study →
UX Audit
Contract
Consulting
CATA Mobile Usability Evaluation
Structured usability testing on public transit mobile site using SUS scoring, task analysis, and affinity mapping to identify accessibility barriers.
Usability Testing
Accessibility
Design Systems
Public Sector / Civic Technology
Mobile App
View Case Study →
Coming Soon
UI Design
Contract
Consulting
Henry Ford Health MRI Training Project
Collaborating with health and military partners on AI-driven video feedback system for medical training software. Leading early-stage UX strategy, data visualization, and gamification elements.
AI Training
Data Visualization
Gamification
Health Tech
Software Design
Government Contract
Military Tech
Coming Soon - ETA May 2026
Design Process
01
Research & Discovery
Stakeholder interviews, user research, competitive analysis, and requirements gathering
02
Strategy & Definition
Personas, journey maps, information architecture, and design principles
03
Design & Prototype
Wireframes, high-fidelity designs, interactive prototypes, and design systems
04
Test & Iterate
Usability testing, heuristic evaluation, accessibility audits, and refinement
ABOUT ME
Joseph Ambrose
Lead UX & Product Designer
With over five years of experience bridging research, design, and strategy, I create scalable, human-centered systems that balance usability with business impact.
I've led end-to-end initiatives in SaaS, education, and health tech, translating complex requirements into clear, intuitive solutions. Whether guiding a team through discovery or refining interface details, my goal is always the same: make technology more transparent, empowering, and human.
5+ years
Experience
4+ Sectors
Industries
Team Lead
Leadership
Education
Master's Degree
User Experience
Michigan State University
Bachelor's Degree
Industrial Design
Iowa State University
Industry Experience
SaaS
B2B
B2C
Mobile Apps
CRM
Healthcare Technology
Education Technology
Enterprise Software
Public Sector Technology
Product Management
Core Competencies
UX Strategy
User Research
Interactive Designs
Design Systems
Wireframing
Prototyping
Usability Testing
Information Architecture
Design Leadership
AI Implementation
Gamification
Student Teaching
Project Management
User Interface Design
LET’S CONNECT
Ready to collaborate?
I’m always open to discussing new projects, creative ideas, or opportunities to bring thoughtful designs to your team.
Get in Touch